Technical Support and Customer Care Specialist

Location: Englewood, CO

Want to succeed and grow with a fast paced, industry leading technology company?

Swiftpage is an email marketing and sales force automation technology solution provider that is changing the way traditional sales and marketing teams work with one another. With thousands of customers and a strong acumen for innovation, Swiftpage strives to provide world-class, cutting edge solutions for the small to mid-sized business segment.

The Technical Support and Customer Care Specialist position is responsible for providing technical solutions and solving problems for Swiftpage’s growing customer base through phone, email, and chat environments.

Key Requirements

  • Excellent verbal and written communication skills
  • Self motivated and detail oriented
  • Must be able to handle multiple projects/tasks
  • Ability to think creatively and on the fly
  • Organized, self directive and willingness to take initiative
  • Take pride in Swiftpage services and the solutions you provide

Key skills

  • Excellent understanding of The Microsoft Office Suite
  • Excellent HTML skills
  • Understanding of ACT! by Sage, Sage CRM SalesLogix a plus
  • MySQL and Microsoft SQL understanding a plus

Interested in working for Swiftpage? Send your resume and salary requirements to jobs@swiftpage.com

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